An Official website of the Kingdom of Saudi Arabia How you know

We are working continuously to make your experience with government services easier. We will respond to you within 24 hours.

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International communication

Talk to our international communications team.

[email protected]

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Visit us

Main branch

Riyadh - Al-Mughrazat District

Al Imam Saud ibn Abdul Aziz Branch Rd Exit 9

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Call us

From Sunday to Thursday from 8am to 2:20pm

Call Center: 19911

Beneficiary Interaction Center (Amer)

The Beneficiary Interaction Center (Amer) actively participates in supporting government agencies through the unified national platform SA.GOV and multiple digital communication channels. The role of the center revolves around responding to public inquiries and providing technical support for digital services provided by government agencies to citizens.

The Amer provides support and answers to questions in Arabic, English and sign language through qualified cadres through the following channels:

The beneficiary page is part of a unified and integrated system that aims to enhance beneficiary satisfaction by improving the efficiency of handling complaints, requests, and reports, and responding to inquiries effectively and efficiently. It also aims to enhance the effectiveness of electronic communication with ministry officials by enabling beneficiaries to access the service of communicating with His Excellency the Minister. This service comes within the framework of the ministry's ongoing commitment to improving the quality of services provided and enhancing the level of interaction with beneficiaries through official digital channels.

Beneficiary page

Last Modified Date: 2025/05/12 - 07:35 PM, Saudi Arabia Time

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