The Ministry of Social Affairs is keen to achieve customer satisfaction by providing external portal services and e-services at all times. We offer here a list of such services that have achieved compliance with these standards as well as the maximum time to provide the service, knowing that this time does not include the completion of deficiencies in case the client did not provide all the required information as well as the time to be taken by a third party, such as the other government authorities, in case the processing of transactions required that. All clients must abide by the terms and rationale for each service as described in the e-services guide in the Ministry. All the e-services will be added in turn to this list. For more information about all available e-services, please visit the Ministry e-services guide via the following link: Click here
The portal includes a section to assist and support the beneficiaries, this section provides all the services needed by the visitor of the Ministry of Social Affairs portal, taking into account to be suitable and fits the largest number of visitors. Therefore, readable content, various media shapes, detailed information, and links have been provided such as: Frequently Asked Questions, Frequent Inquiries Sections, Ease Of Usage, Handheld Devices ... and other
Confidentiality and privacy of the information of users and visitors are the top priorities of the Ministry of Social Affairs, the Portal exerts all possible efforts to present high-quality services to all beneficiaries through the privacy document and confidentiality of information.
Portal is committed to interacting and responding to all received requests and inquiries through (Contact us) page.
مستويات تقديم الخدمات الالكترونية
Flexible work (contract documentation) Mrn
The service aims to document the contractual process between the employer and the employee so that the employee can practice this work in a regular manner
Settlement of the first violation in exchange for commitment
A service that allows the facility to submit a request to reduce the value of the first visit violations against the facility
Qiyadyat Platform
Women Leaders (Qiyadyat Platform) is an interactive national platform, and it is one of the initiatives of the Ministry of Human Resources and Social Development. The platform contains a database of national women leaders, in order to facilitate quick access to leaders, whether from the public sector or private sector institutions.
Electronic documentation
It is a service to document domestic labor contracts within the Kingdom to preserve the rights of the contracting parties and ensure that the contract includes all necessary items.
Registration in eldercare facilities application service
Elderly people can apply for long-term care through the registration application service for nursing homes for the elderly As these homes aim to house and care for every citizen, male or female, who has reached sixty or more and is unable to carry out his own affairs, and his family and relatives do not have the means to do so. In addition to caring for patients and the elderly who do not have a breadwinner and are referred from hospitals, provided that they are free of infectious and mental diseases. Through these homes, government residential care, which includes social, medical and psychological care, and its activities vary, such as cultural, professional, recreational and sports activities. These programs and events are supervised by a functional body that includes all disciplines to carry out the services entrusted to it to serve the residents of the house.
The mechanism for workers in the gold and jewelry activity to obtain a professional license
This service enables the user to issue a professional license for workers at outlets for gold and jewelry activity.
Request to issue a visa for people with disabilities
Automating the mechanism for issuing visas for people with disabilities and unifying the recruitment controls for social development and work through the technical link between the Musaned system and the social welfare system to identify the beneficiaries and the fee-exempt visa
self evaluation
Creating work environments that achieve the highest levels of compliance with the decisions and regulations of the Ministry of Human Resources and Social Development, through an integrated cycle that begins with the establishment’s self-assessment of itself to know the percentage of its compliance with laws and regulations, and then correcting the establishment of its conditions by understanding the points of commitment and working to correct violations - if any - beforehand. The inspector's visit.
Electronic regulation approval service
A service that enables establishments to electronically approve their work regulations
Issuance of documents for freelance work
The service of issuing self-employment documents for freelancers and providing benefits, services and incentives (such as support programs and financing programs in cooperation with other parties) that they can benefit from through the document.