The Ministry of Social Affairs is keen to achieve customer satisfaction by providing external portal services and e-services at all times. We offer here a list of such services that have achieved compliance with these standards as well as the maximum time to provide the service, knowing that this time does not include the completion of deficiencies in case the client did not provide all the required information as well as the time to be taken by a third party, such as the other government authorities, in case the processing of transactions required that. All clients must abide by the terms and rationale for each service as described in the e-services guide in the Ministry. All the e-services will be added in turn to this list. For more information about all available e-services, please visit the Ministry e-services guide via the following link: Click here
The portal includes a section to assist and support the beneficiaries, this section provides all the services needed by the visitor of the Ministry of Social Affairs portal, taking into account to be suitable and fits the largest number of visitors. Therefore, readable content, various media shapes, detailed information, and links have been provided such as: Frequently Asked Questions, Frequent Inquiries Sections, Ease Of Usage, Handheld Devices ... and other
Confidentiality and privacy of the information of users and visitors are the top priorities of the Ministry of Social Affairs, the Portal exerts all possible efforts to present high-quality services to all beneficiaries through the privacy document and confidentiality of information.
Portal is committed to interacting and responding to all received requests and inquiries through (Contact us) page.
مستويات تقديم الخدمات الالكترونية
End-of-adoption reward for foster families
A service that enables foster families (registered to Ministry’s systems) to obtain the end-of-adoption reward provided by the ministry in accordance with the terms and conditions.
Issuance of a Travel Permit / Passport or Renewal of passport service for orphans
An electronic service that facilitates the foster families’ procedures for requesting the issuance of a travel permit / passport, or renewing passport for a registered orphan adopted by the family according to terms and conditions.
Apply for Support Jobs (SAAID – Apply)
This service targets support jobs seekers looking for servant and lumped wage jobs. It enables the targeted job applicants to apply for the available civil service jobs, and allow them to enter their personal information, health status, employment information – if employed, educational degree, work experience, training programs. Eventually, the applicant information are made available for the Ministry of Civil Service specialists to build a database of support jobs.
Register for Support Jobs (SAAID)
The system aims to assist jobseekers looking for servant and lumped wage jobs to enable them to register their personal information, health status, work information - if employed, educational degree, work experience, and training programs. The system provide information about applicants to the Ministry of Civil Service specialists to build a database for supporting jobs.
Private Day Care Enrollment Service
E-Service that enables people with a registered disability, and have an updated disability evaluation to apply for enrolment in a private day care facility. Based on the acceptance criteria.
Transfer of expatriate services by border number
A service that enables establishments to issue an exceptional, limited work permit only; For the purpose of transferring the service of an expatriate whose period of entry into the Kingdom exceeded 90 days without a work permit being issued to him.
Objection to inspection violations
A service that enables establishments to submit an objection to violations of the labor system for which an administrative decision has been issued by the Accreditation Center.
Inquiries of the owners of the centers for the beneficiaries attached to the day care center
The service allows the owners of civil centers to review the beneficiaries attached to them in a specific center
Request to issue a domestic worker visa electronically
A service that allows the issuance of visas for domestic workers through the Musaned portal in an automated electronic manner.
Issuance Mowama certificate
Developing standards for the work environment of persons with disabilities and providing them electronically through an automated program (platform) called “Mowaamah,” so that establishments, optional, wishing to develop their work environment environments to be suitable for persons with disabilities, can evaluate themselves based on those standards.