Below you will find the most notable services that have been promoted as a result of your review

Top Rated Services

Inquiry service about Insurance Beneficiaries(Entities)

Issuance of documents for freelance work

Opportunity joining service

Low Rated Services

Service name	Completion rate	Digital ratio	Total transactions	Satisfaction of users
الخطط الخمسية للجهات الحكومية	0	0	0	0
اللجان الحكومية المشتركة (لجان)	0	0	0	0
شاشات استعلام مركز آمر	0	0	0	0
الاستفسار عن معاملة مبتعث-موفد-متدرب	0	0	0	0
خدمة تدوير الموظفين الحكوميين من جهة الى أخرى (تدوير)	0	0	0	0
نظام البدلات	0	0	0	0
وظائف وموظفي البنود	0	0	0	0
بيان خدمات موظف	0	0	0	0
الاستفسار عن معاملة	0	0	0	0
منظومة التوظيف الإلكتروني (جدارة)	0	0	0	0

Transactions / Digitization rate / Service Completion Rate- 2022
E-services	Beneficiary satisfaction	Number of beneficiaries of the E-service	Total number of transactions (service requests)	Number of transactions through the E-service	Digitization rate	Service Completion Rate
My Employment Data	3.1/5	283400	81111	81111	100%	98%
Job Transactions Documentation (TAWTHEEQ)	2.9/5	31513	84293	84293	100%	87%
Job occupancy service by promotions	3.4/5	66430	600	600	100%	67%
Service Statement (BAYAN)	3/5	31513	31954	31954	100%	93%
Grievance service	3.5/5	31543	26666	26666	100%	73%
Attracting competencies	3/5	928	886	886	100%	74%
Rules & Regulations Inquiries	2.6/5	8625	6161	6161	100%	98%
Marriage-subsidy for Orphans	2.9/5	121	3304	3036	92%	100%
Financial subsidy service for people with disability	2.8/5	58484	36808	36808	100%	100%
End-of-adoption reward for foster families	2.5/5	47	185	103	56%	72%
Visa exemption service for people with disabilities	2.9/5	57303	72404	48491	67%	100%
Medical Equipment Subsidy Service	3/5	128770	91146	68878	76%	100%
Issue disability certificate	2.7/5	148445	118590	103378	87%	100%
Digital certificates service for traffic facilities for people with disabilities	2.8/5	28271	124010	102379	83%	100%
Digital certificate service to reduce passenger wages for persons with disabilities and their escort	3.1/5	43992	105049	79807	76%	100%
Digital certification service for autism disorder	2.5/5	2812	17031	15901	93%	100%

HRSD Mobile App Services Performance Statistics 2022

Transactions / Digitization rate / Service Completion Rate- 2022
E-services	Beneficiary satisfaction	Number of beneficiaries of the E-service	Total number of transactions (service requests)	Number of transactions through the E-service	Digitization rate	Service Completion Rate
Reporting Violations of Labor Regulations	5/5	24,017	37,300	37,300	100%	100%
Reporting domestic violence	5/5	10,324	15,758	15,758	100%	100%
Digital Cards - Privilege Digital Card for Seniors	4.5/5	18,791	72,871	72,871	100%	100%
E-appointment Service	3/5	3,816	5,834	5,834	100%	100%
Client page (Complaints and Reports)	4.25/5	102,136	192,291	192,291	100%	100%

The beneficiary page is part of a unified and integrated system that aims to enhance beneficiary satisfaction by improving the efficiency of handling complaints, requests, and reports, and responding to inquiries effectively and efficiently. It also aims to enhance the effectiveness of electronic communication with ministry officials by enabling beneficiaries to access the service of communicating with His Excellency the Minister. This service comes within the framework of the ministry's ongoing commitment to improving the quality of services provided and enhancing the level of interaction with beneficiaries through official digital channels.

Beneficiary page

Last Modified Date: 2025/05/14 - 12:34 PM, Saudi Arabia Time

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