How do I know if I am eligible to document my contract with the worker?
In the event that you have a domestic worker without any valid employment contract within the Musaned platform, you are eligible to request documentation of the contract. You can access the contract documentation service to view the list of workers whose contracts you can document.
Can I submit an objection while I have a settlement request?
An objection cannot be submitted if there is an existing settlement request
Is it possible to submit a settlement after paying the violation?
The violation must be unpaid
How can I cancel or modify a job change request?
You can access the requests sent on the Qawia platform, or choose to view the requests from the services page
Is it possible to change the profession in the visa after it is issued?
It is possible to change the profession of the employee after coming or cancel the visa and re-issue it by choosing the required profession
What is the importance of serving labor Policies?
It is a service that aims to regulate the internal environment in the establishments by adopting work organization regulations electronically, which creates a safe and effective work environment and raises awareness and improves the work environment.
What is the difference between a typical and customized work policies?
The model work regulations enable the employer to issue the work organization regulations and have them approved by the Ministry immediately, and establishments can make simple amendments to the regulations such as the number of vacation days, the calendar used, and working days.
As for the customized work regulations, they are specific regulations for each facility, where special terms and conditions are added to the facility that are not available in the model regulations. The preparation and review of the customized regulations are required by accredited law firms, and then approved by the Ministry of Human Resources and Social Development.
Does the office of the recruitment company guarantee the eligibility of the workers who are selected by the employer himself (appointed by name)?
The recruitment office/company guarantees the workers chosen by the employer himself (appointed by name) for 3 months. The worker's guarantee period is based on the contract concluded between the two parties.
Is it possible to issue a visa for a nationality or a profession that is not listed in Musaned?
The nationality or profession of the domestic worker must be among the options in the system.
What is the work transfer service with the border number?
A service that enables establishments to issue an exceptional, limited work permit only; For the purpose of transferring the service of an expatriate whose period of entry into the Kingdom exceeded 90 days without a work permit being issued to him.
What are the application criteria?
1. To be a Saudi citizen
2. The age of the applicant should not be less than 28 years. The message “The applicant’s age is less than 28 years” will be displayed.
3. The gender: female, the message “The applicant’s gender is not female” is displayed.
4. The qualification should not be less than a bachelor’s degree. The message “The educational qualification is less than a bachelor’s degree” will be displayed.
5. The experience of the applicant should not be less than 8 years. The message “The experience period is less than 8 years” will be displayed.
Is the university required to be accredited by the Ministry of Education?
yes