Services Performance Statistics 2022

 

Transactions / Digitization rate  / Service Completion Rate- 2022
E-services Beneficiary satisfaction Number of beneficiaries of the E-service Total number of transactions (service requests) Number of transactions through the E-service Digitization rate Service Completion Rate

My Employment Data

3.1/5

283400

81111

81111

100%

98%

Job Transactions Documentation (TAWTHEEQ)

2.9/5

31513

84293

84293

100%

87%

Job occupancy service by promotions

3.4/5

66430

600

600

100%

67%

 Service Statement (BAYAN)

3/5

31513

31954

31954

100%

93%

Grievance service

3.5/5

31543

26666

26666

100%

73%

Attracting competencies

3/5

928

886

886

100%

74%

Rules & Regulations Inquiries

2.6/5

8625

6161

6161

100%

98%

Marriage-subsidy for Orphans

2.9/5

121

3304

3036

92%

100%

Financial subsidy service for people with disability

2.8/5

58484

36808

36808

100%

100%

End-of-adoption reward for foster families

2.5/5

47

185

103

56%

72%

Visa exemption service for people with disabilities

2.9/5

57303

72404

48491

67%

100%

Medical Equipment Subsidy Service

3/5

128770

91146

68878

76%

100%

Issue disability certificate

2.7/5

148445

118590

103378

87%

100%

Digital certificates service for traffic facilities for people with disabilities

2.8/5

28271

124010

102379

83%

100%

Digital certificate service to reduce passenger wages for persons with disabilities and their escort

3.1/5

43992

105049

79807

76%

100%

Digital certification service for autism disorder

2.5/5

2812

17031

15901

93%

100%

احصائيات أداء خدمات تطبيق الوزارة 2022

HRSD Mobile App Services Performance Statistics 2022
Transactions / Digitization rate  / Service Completion Rate- 2022
E-services Beneficiary satisfaction Number of beneficiaries of the E-service Total number of transactions (service requests) Number of transactions through the E-service Digitization rate Service Completion Rate

Reporting Violations of Labor Regulations

5/5

24,017

37,300

37,300

100%

100%

Reporting domestic violence

5/5

10,324

15,758

15,758

100%

100%

Digital Cards - Privilege Digital Card for Seniors

4.5/5

18,791

72,871

72,871

100%

100%

 E-appointment Service

3/5

3,816

5,834

5,834

100%

100%

Client page (Complaints and Reports)

4.25/5

102,136

192,291

192,291

100%

100%

The beneficiary page is part of a unified and integrated system that aims to enhance beneficiary satisfaction by improving the efficiency of handling complaints, requests, and reports, and responding to inquiries effectively and efficiently. It also aims to enhance the effectiveness of electronic communication with ministry officials by enabling beneficiaries to access the service of communicating with His Excellency the Minister. This service comes within the framework of the ministry's ongoing commitment to improving the quality of services provided and enhancing the level of interaction with beneficiaries through official digital channels.

Beneficiary page

Last Modified Date: 2022/11/23 - 06:48 AM, Saudi Arabia Time

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