Developing standards for the work environment of persons with disabilities and providing them electronically through an automated program (platform)...

Beneficiaries
Businessmen

It is a service that allows establishments to create and document employees' contracts electronically. After creating the employment contract, the...

Beneficiaries
Businessmen

An that enables persons with disabilities who are registered with the Ministry and whose disability has been assessed to apply for financial aid for...

Beneficiaries
Individuals
people with disabilities

Employee transfer is a service provided by Qiwa for establishments’ owners, in which they can request to transfer an expatriate’s employee services...

Beneficiaries
Businessmen
Business
private parties

The service allows customers to book an electronic appointment to visit the branches of the Ministry of Human Resources and Social Development and...

Beneficiaries
Businessmen
Individuals
الزائرين

It is a service to document domestic labor contracts within the Kingdom to preserve the rights of the contracting parties and ensure that the contract...

Beneficiaries
Businessmen
Domestic Workers

It is a website under the supervision of the Volunteer Work Platform, in which organizations that provide volunteer opportunities are linked to...

Beneficiaries
Individuals
Women
youths

Automating the mechanism for issuing visas for people with disabilities and unifying the recruitment controls for social development and work through...

Beneficiaries
Businessmen
Individuals
people with disabilities

The Ministry of Human Resources and Social Development's Community Care Centers provide services for persons with moderate, severe and multiple...

Beneficiaries
Individuals
Women
people with disabilities

The service allows querying the worker’s data, knowing that an explanatory message will be displayed when an update is made to the worker’s data from...

Beneficiaries
Businessmen
Services Performance Statistics 2022

 

Transactions / Digitization rate  / Service Completion Rate- 2022
E-services Beneficiary satisfaction Number of beneficiaries of the E-service Total number of transactions (service requests) Number of transactions through the E-service Digitization rate Service Completion Rate

My Employment Data

3.1/5

283400

81111

81111

100%

98%

Job Transactions Documentation (TAWTHEEQ)

2.9/5

31513

84293

84293

100%

87%

Job occupancy service by promotions

3.4/5

66430

600

600

100%

67%

 Service Statement (BAYAN)

3/5

31513

31954

31954

100%

93%

Grievance service

3.5/5

31543

26666

26666

100%

73%

Attracting competencies

3/5

928

886

886

100%

74%

Rules & Regulations Inquiries

2.6/5

8625

6161

6161

100%

98%

Marriage-subsidy for Orphans

2.9/5

121

3304

3036

92%

100%

Financial subsidy service for people with disability

2.8/5

58484

36808

36808

100%

100%

End-of-adoption reward for foster families

2.5/5

47

185

103

56%

72%

Visa exemption service for people with disabilities

2.9/5

57303

72404

48491

67%

100%

Medical Equipment Subsidy Service

3/5

128770

91146

68878

76%

100%

Issue disability certificate

2.7/5

148445

118590

103378

87%

100%

Digital certificates service for traffic facilities for people with disabilities

2.8/5

28271

124010

102379

83%

100%

Digital certificate service to reduce passenger wages for persons with disabilities and their escort

3.1/5

43992

105049

79807

76%

100%

Digital certification service for autism disorder

2.5/5

2812

17031

15901

93%

100%

احصائيات أداء خدمات تطبيق الوزارة 2022

HRSD Mobile App Services Performance Statistics 2022
Transactions / Digitization rate  / Service Completion Rate- 2022
E-services Beneficiary satisfaction Number of beneficiaries of the E-service Total number of transactions (service requests) Number of transactions through the E-service Digitization rate Service Completion Rate

Reporting Violations of Labor Regulations

5/5

24,017

37,300

37,300

100%

100%

Reporting domestic violence

5/5

10,324

15,758

15,758

100%

100%

Digital Cards - Privilege Digital Card for Seniors

4.5/5

18,791

72,871

72,871

100%

100%

 E-appointment Service

3/5

3,816

5,834

5,834

100%

100%

Client page (Complaints and Reports)

4.25/5

102,136

192,291

192,291

100%

100%

The beneficiary page is part of a unified and integrated system that aims to enhance beneficiary satisfaction by improving the efficiency of handling complaints, requests, and reports, and responding to inquiries effectively and efficiently. It also aims to enhance the effectiveness of electronic communication with ministry officials by enabling beneficiaries to access the service of communicating with His Excellency the Minister. This service comes within the framework of the ministry's ongoing commitment to improving the quality of services provided and enhancing the level of interaction with beneficiaries through official digital channels.

Beneficiary page

Last Modified Date: 2022/11/23 - 06:48 AM, Saudi Arabia Time

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